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Shipping & Returns

Shipping

Please allow up to 48 hours from time of purchase confirmation for orders to be fulfilled and shipped. We do not ship on the weekends, so keep in mind orders placed after 3:00pm on Fridays will be shipped on Monday. Email confirmation of fulfillment and shipping will be sent to you.

If you are requesting a return, please see our RETURNS MANAGERAll return requests must be made within 14 days of receiving merchandise. 

Returns/Exchanges 

You may return/exchange any unworn, unwashed or defective merchandise within 14 days of receiving merchandise. ALL RETURNS must be made within 14 DAYS of receiving merchandise or we will not honor the return. Upon receipt of your return, we will then offer an exchange option or refund. Unfortunately, we cannot guarantee that an exchange item will be available when the return reaches our department and we cannot hold items for exchange. Our free shipping is for the initial purchase only. We are not responsible for shipping charges for returns or exchanges. We leave that completely up to the customer.  We do reserve the right to refuse any returns that we feel are not compliant with our policies. All merchandise is inspected before it is shipped.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 7 business days.

Late or missing refunds
If you haven’t received a refund after 7 business days, please check with your bank or credit card company before contacting us.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@gogowhiskey.com.

Sale items
Only regular priced items may be refunded or exchanged, all SALES ITEMS ARE FINAL SALE. Any purchases made during  Store-Wide Sales are also FINAL SALE as we are trying to move products to make room for new arrivals.  

Return Address
GoGo Whiskey-Returns Manager
10601 Talleyran Dr.
Austin, Texas US 78750

You will be responsible for paying for shipping costs for returning your item


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a tracing number or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

**Please go to our RETURNS MANAGER tab to begin your return**

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